Toyota Financial Services Central Customer Service Center (CSCC) hosted 6 college students this summer as part of the Making Life Easier (MLE) intern program. The 10 week intern program was packed with enrichment activities and on the job experience designed to set these students up for a successful future. In addition to career development, interns experience volunteer engagement activities through organizations like Hawkeye Area Community Action Program (HACAP), a local food reservoir.
This summer our interns and mentors took this volunteering experience to a whole new level! For several years, CSCC team members have been helping out at HACAP. Usually volunteer events take place one day a year but this year Emily Johnson, the MLE Champion, recognized the opportunity to help out HACAP for more than just one day.
Emily worked with a director at HACAP to create a plan for interns and TFS team members to rotate 4 hour volunteer shifts each week. Volunteer tasks differed each week; some days were spent sorting and labeling food in the food reservoir and other days were spent creating food packs for the Operation Backpack program.
As a side project to benefit HACAP, the CSCC interns hosted a “TFS Branded Apparel Resale Event” where team members donated gently used TFS/LFS branded apparel and sell to other team members. The interns organized the collection, tagging and pricing of all the apparel and the communications for the entire sale. They raised $1,100 in the first few hours of the sale and $1,607 in total.
The interns set up one final meeting with HACAP to say a final goodbye. As the director of HACAP was thanking the volunteers for their efforts, the interns surprised him with a check for the funds that had been raised. HACAP has forever touched each intern and mentor that participated in this year’s Making Life Easier program!
To learn more about the HACAP organization, check out their website!